Privacy Policy

This privacy policy (this “Privacy Policy”) tells you about the information that Rise Clothing LLC (“Rise,” “we,” “us” or “our”) collects in connection with the operation of its website, www.riseclothing.com (the “Site”), how the information is used and how you can access and correct certain information that we may collect.

Please note that this Privacy Policy applies only to information collected from you by Rise via the Site and does not apply to information obtained or disclosed in offline correspondence or through other personal contacts with Rise representatives. Further, the Site may contain links to other entities’ websites that are not controlled or operated by Rise. This Privacy Policy does not apply to such third party websites, and Rise is not responsible for the content of such third party websites or the privacy practices of such third parties. Therefore, we encourage you to request and review the privacy policies of any third parties upon disclosing your information such parties or visiting such third party websites.

This Privacy Policy is effective as of November 9, 2010.

Collection of Your Information

You can access some areas of the Site without submitting any personally identifiable information. Rise collects personally identifiable information only if you choose to complete the online forms to contact us, request information or assistance through the Site, or make a purchase. The personally identifiable information that Rise collects through these portions of the Site includes your name, username, password, email address, address and telephone number, credit card information, and any other personally identifiable information that is necessary to process and fulfill an order or to respond to your inquiry. You represent and warrant that you have the right and authority to provide any information provided by you. Rise may also collect certain non personally identifiable information in connection with the operation of the Site, including IP addresses, browser or operating system information, data on advertisements or links on which you click, and the websites that you visit before or after you visit the Site. Such information is maintained by Rise or service providers acting on behalf of Rise.

Protection of Your Information

To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Rise uses physical, technological and administrative procedures to attempt to protect the personally identifiable information we collect through the Site. Credit card information is transmitted via a secure site to our credit card processor.  Nevertheless, Internet transmissions are never completely private or secure. You understand that any messages or information you send to the Site may be read or intercepted by others. If you have any questions about the security of personally identifiable information collected by Rise, please contact us at privacy@riseclothing.com.

Use of Your Personally Identifiable Information

Upon our collection of your personally identifiable information, Rise may use such personally identifiable information internally, separately or in combination with pre-existing information, for the following purposes:

  • To provide any requested information, products or services;
  • To troubleshoot problems with the Site;
  • To customize your experience or homepage on the Site;
  • To enforce our Terms of Use or comply with this Privacy Policy; or
  • To contact you with more information about Rise and its products and stores.

Personally identifiable information collected on the Site will be stored and processed in the United States.

Disclosure of Your Information

We may disclose your personally identifiable information to our subsidiaries or affiliates and to third party partners whom we occasionally hire to provide services on our behalf, including credit card processors, our ecommerce warehouse, support services, website services, delivering promotional materials, answering customer questions about our services and new services. Rise will only provide those third party partners with the personally identifiable information they need to deliver the services to us and/or on our behalf, and they will be contractually prohibited from using that information for any other purpose. In the event that Rise is involved in a transaction such as a merger, stock purchase or sale, or sale of substantially all of Rise’s assets, your personal information may be transferred to the other party in such transaction.

Rise reserves the right to disclose your personally identifiable information if required to do so by law or legal process or otherwise requested by any law enforcement officer or agency acting under color of law. In addition, Rise reserves the right to disclose your personally identifiable information based on the good faith belief that such action is necessary or appropriate to: (a) protect and defend the rights or property of Rise, or (b) act in urgent circumstances to protect the safety or security of the public or of users of the Rise’s products and/or the Site.

Retention of Your Personally Identifiable Information

The personally identifiable information that you provide will be stored and maintained by Rise until you instruct us otherwise, or, in Rise’s sole discretion, for the longer of: (a) for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected and (b) for so long as we are required to maintain such information by law or other applicable rules or regulations.

Children’s Privacy

Rise recognizes the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13. Rise does not target its services or this Site to children under 13. Rise does not knowingly collect personally identifiable information from children under the age of 13.

Choice and Opt-Out Preferences

Rise does not collect your personally identifiable information unless you choose to provide it. If, at any time, you prefer not to receive further e mail communications from Rise (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every broadcast e-mail that is sent to you by Rise. If, at any time, you prefer not to receive any other form of communication from Rise, you will have the ability to unsubscribe from such communications by contacting us at: privacy@riseclothing.com.

Access and Accuracy

Rise will use commercially reasonable efforts to provide access to your personally identifiable information if you request such access in writing submitted to privacy@riseclothing.com. Rise reserves the right to deny access to your personally identifiable information: (a) when such denial of access is required by law, (b) when granting you access is reasonably likely to negatively impact other people’s privacy, (c) when such access is cost prohibitive, (d) to protect Rise’s rights and property, and (e) when such requests are frivolous or made in bad faith. If you believe that the personally identifiable information maintained by Rise about you is inaccurate or incomplete, you may notify Rise in writing describing in details any inaccuracies or omissions, submitted to: privacy@riseclothing.com. Following receipt of such a properly submitted written notice, Rise will, within a reasonable time period, use commercially reasonable efforts to, in its sole discretion, either: (y) amend or correct your personally identifiable information to reflect corrected or additional information provided by you, or (z) in connection with your personally identifiable information, make note of any claimed inaccuracies or omissions reflected in the notice submitted by you.

Your Acceptance of This Privacy Policy and Revisions to This Privacy Policy

By using the Site, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you may not use the Site.  Our business changes constantly and our Privacy Policy may change as well.  You should check the Site to see recent changes.  Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.  We will not materially change our Privacy Policy to make it less protective of customer information collected in the past without the consent of affected customers.

Questions or Comments

Rise welcomes questions and comments about this Privacy Policy. Questions or comments should be directed to privacy@riseclothing.com.